Rapport – Matching and Mirroring

Do you know the key to building rapport?


There are a couple of simple steps to building rapport. They are easy to understand, easy to apply and very powerful in creating a connection with people you interact with.


Matching is doing something the other person is doing, but in reverse image.

Mirroring is being the mirror image of someone. If one person raises the left hand, the person is mirroring raises the right hand.

Matching has a more subtle effect than mirroring, yet mirroring can create deeper unconscious level of rapport.

Cross-over Mirroring is mirroring one area of physiology with another, such as breathing rate with a tapping foot rate.

What else

Make sure you don’t be to overt in applying this tool. If you are to overt you will put people off.